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Pacific Life & Annuity Company’s Financial Strength, A++ (Superior), and outstanding credit ratings are combined with a sterling reputation for customer service. By offering a competitive product and dedication to our clients, we continue to be a
top-level provider in the Structured Settlement market.
Your confidence will be rewarded with our commitment to service, quality and excellence. All assigned contracts will receive a “Statement of Irrevocable Guarantee” (from the Guarantor, Pacific LifeCorp) as an added layer of security. Pacific LifeCorp has more than $54 billion in assets as assurance.
Service Standards:
An important aspect to our business is the communication between the life company, the broker and the claimant. We rely upon effective communication to create solutions and to handle client demands. Being prompt, professional and more importantly, in attendance to handle your needs, is a key to excellent customer service. As one of the few life companies on the West Coast you know we will be there for your late running mediations.
- Dedicated Business Analyst to handle all inquiries
- Medical evaluations returned within 24 hours
- Target 30 minute turn around time for quotes
- Customer Service requests handled promptly
- Commissions paid weekly
- Contract Issuance within 15 working days of receipt of last document
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 |  | A.M. Best
A++ (superior)
|  | Standard & Poor's
AA (very strong)
| | Moody's Investors Service
Aa3 (excellent)
| | Fitch Ratings
AA (very strong)
| click here for an explanation of
the ratings | | A.M. Best Affirms Financial Strength and Debt Ratings of Pacific Life | Hours of Operation for live answered calls - 7:00AM – 4:30PM (PST) |
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